Font: IncreaseFont: NormalFont: Decrease
Theme: Blue and Green Theme: Blue and Green Theme: Red Theme: Green
 EN  | BM
Background: 1 Background: 2 Background: 3 
The Official Website of
Ministry of Tourism, Arts and Culture Sarawak
CLIENT'S CHARTER CLIENT'S CHARTER

Client's Charter 2018

  • Respond to Customer Inquiry or Complaints Immediately
  • Submit Tourism Development Project proposal to the relevant agencies within 5 working days from the date of receiving completed application.
  • Submit the Physical and Financial Tourism Development Projects Performance Report to the relevant Ministry/Agency at every 15th and 30th of the month.
  • Process and sub-warrant (Federal and State allocation) to relevant agencies within 5 working days upon receiving allocation and completed application
  • Process all payments voucher within 14 working days from the date of receiving completed documents